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Enterprise Cloud Service Health

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Smartsheet

We identified the issue responsible for the assets moving from Folders to the Parent Workspace and implemented a fix. Assets that were moved to the Parent Workspace as a result of this issue cannot be moved by users. We have restored some assets to their original locations, and some customers should begin to see assets in the correct folder structure. We are continuing to restore assets to their previous locations. Once assets have been restored to their original location, users will be able to move them. We will provide updates until we reach a monitoring status.

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Tempo

The migration of Timesheets, Capacity Planner, and Financial Manager to Forge: https://www.tempo.io/product-news/tempo-moves-to-forge is underway, but the automatic rollout did not start on March 31, 2026 as planned. The automatic migration to Forge is tentatively scheduled to begin on June 15, 2026. You have the option to do either of the following: • Perform a manual update Review the expected changes (see links below) and assess any impacts to your workflows. If the impact is manageable, we recommend updating manually to control the timing of your instance’s migration. • Wait for automatic update The automatic rollout will occur gradually, so we are unable to confirm the exact date your instance will be updated. It will not be possible to schedule, delay, or opt out once started. After your instance is updated, you will receive an in-app notification confirming the change. You can also verify if your instance has migrated to Forge by checking the app versions: https://tempo-io.atlassian.net/wiki/spaces/DRAFTTIMESHEETS/pages/5679415354/Timesheets+Migration+to+Forge+FAQs#How-to-Check-Your-Current-Version. Breaking changes Most of the migration is seamless, but a few things will change that may affect you, particularly around JQL filters: • JQL filter syntax – issueInternal, Account, Tempo Team, and custom field IDs • Tempo Panels in Jira issue view • Keyboard shortcuts • OAuth app URLs Please review the relevant documentation to prepare for changes that might affect you: • Expected Changes in Timesheets on Forge: https://help.tempo.io/timesheets/latest/expected-changes-in-timesheets-on-forge • Expected Changes in Capacity Planner on Forge: https://help.tempo.io/planner/latest/expected-changes-in-capacity-planner-on-forge • Expected Changes in Financial Manager on Forge: https://help.tempo.io/financialmanager/latest/expected-changes-in-financial-manager-on-forge

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WP Engine

Thank you for your patience. <br/><br/>Most services are fully operational again at this time but there are still some that are experiencing issues per https://azure.status.microsoft/en-us/status . <br/><br/>We will continue to monitor the situation closely.<br/>

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Monitors

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Smartsheet

Investigating assets unexpectedly moved from Folders to the Parent Workspace

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Tempo

Forge Migration Update

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WP Engine

Third Party Vendor US Region Issue

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Abnormal Security
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Adobe Creative Cloud
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Boomi
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Cisco AnyConnect VPN
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Confluence
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DocuSign
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Egnyte
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Etransfer
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GitHub
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HubSpot
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Jira Service Management
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Jira Software
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Lucid
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ManageEngine
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Microsoft 365 suite
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Microsoft Copilot (Microsoft 365)
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Microsoft Entra
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Microsoft Teams
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Navan
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New Relic
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Ramp
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RingCentral
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Salesforce
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Tray.io
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UKG
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NetSuite